Tackle4all Terms and Conditions
Welcome to Tackle4all Terms & Conditions page.
Return and Warranty Policy:
Return Products:
If your purchase does not meet your needs for any reason then please inform us via email within 7 days after you receive the package. Products must be unused and in original undamaged packaging including selling tags. Shipping cost of the returned items are byer’s responsibility.
Any custom fees are byer's responsibility.
We will exchange, issue a gift voucher or refund the payment after the products are received by us for inspection.
Defective Products in Initial Condition:
Upon receiving the package buyer must inform via email within 7 days.
The product must be sent for inspection. Products must be unused and in original undamaged packaging including selling tags
Buyer is responsible for shipping costs.
We may not guarantee free replacement for used products.
If the product is deemed defective we will exchange, issue a gift voucher or refund the payment including returned shipping costs.
IMPRORTANT! Tackle4all reserves the right to deny over priced returned shipping costs.
Warranty Policy:
Warranty applies in accordance to manufacturer policies.
Tackle4all reserves the right to send the product or forward the decision of warranty replacement to the manufacturer.
Warranty unless stated does not apply to products caused by normal wear and tear, for products used commercially or for failures caused by accidents, abuse, alteration, modification, misuse or improper care.
All transport expenses are Buyers responsibility until the product is deemed for warranty replacement. If a product is deemed as warranty replacement all transport expenses will be refunded.
Major Craft Cyprus Warranty Policy:
Major Craft Cyprus, hereinafter called Major Craft, warrants to the original retail purchaser that the Major Craft rod is free from non-conformities in materials and workmanship for a period of one year from the original purchase date given there is proof beyond any reason of a doubt. During this period, Major Craft will, at its option, repair or replace a non-conforming rod with a like or similar rod at no charge to the original retail purchaser except for the cost of packing, insuring and shipping.
This warranty does not cover rod damage or loss resulting from misuse, abuse, intentional breakage, neglect, accident, fire, Act of God, theft, failure to provide reasonable and necessary maintenance, normal wear and tear, alteration, direct, indirect or consequential damages caused by attempted or completed repairs performed by anyone other than Major Craft or its authorized service agent. This warranty does not extend to products which are used for commercial purposes.
Limited Waranty:
After running beyond the term of 1 year warranty, in case of a broken part you can buy the same product by 70% of original MSRP (shipping cost and VAT not included in the price). In that case, please send a mail to info@tackle4all.com before returning a broken rod. For one piece rods, it will be 30% of the value.
The broken rod part that is to be shipped to the authorized Major Craft Retail shop before proceeding with claims. Any suspicion of foul play will result in immediate void of claim.
Major Craft Cyprus reserves the right to amend the above-mentioned warranty at any time without prior notice.
Prices:
We offer the most competitive prices!
ATTENTION!!
Due to recent EU regulations regarding the VAT from 01/07/2021 the pricing will go as follows:
For Customers in the European Union:
The Price you see is the price you pay! Prices will include the VAT of the Shipping Destination which is applied for all European Orders by EU Law. EU orders do not get charged with custom charges.
For Customers outside the European Union:
The price you see is VAT FREE!
For orders outside the European Union the 19% VAT is not included in the Final Price. However custom charges may apply depending on each country's customs regulation.
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Minimum Order Amount is 10.00 Euro.
Payment:
The usual checkout progress is made with PayPal. In PayPal Final Checkout step there is an option to pay with a Paypal account or with credit cart. Alternative payment method is Bank Transfer. Orders with Bank transfer as a payment must be sent to our email info@tackle4all.com
Packaging:
For all rods we use PVC Tubes for packaging. For the rest items that depends on the order and we choose between carton boxes or PVC tube.
Shipping Information:
Shipping Estimator:
Shipping cost depends on weight. Just add items to shopping cart then go to shopping cart page and press the button "Estimate Shipping", choose your country and press "Update" and you will see the actual shipping cost. No need to register.
Shipping Insurance: Tackle4all will replace or refund any lost or damaged package provided that the shipping method you have chosen is insured. Tackle4all reserves the right to delay replacement or refund until the Shipping Agent confirms package status.
Damaged/Opened packaging:
If the package is extremely damaged or opened. Then please do not sign or accept the package. Customer is required to file a complaint form to the shipping agent immediately.
The shipping agent will send the order back to us at no cost of the buyer.
ATTENTION!! We use a very distinctive scotch tape for packaging! So if you receive a packet that has been opened or replaced with regular scoth tape that means something suspicious has gone during transportation! You have the right to inform the shipping agent and check if there something missing or broken! If this is the case please ask to fill a damage/stolen report
Shipping Delays:
Please understand that we cannot be held responsible for any delay caused by shipping agent as it's beyond our control.
Shipping Options:
- Express Private Courier:
We can also send orders with Express Courier. This is usually a next working day delivery except long distance countries which might take up to 3 working days (Custom delays are not included).
- Cyprus Airmail Priority A (Registered):
We also send by Cyprus Airmail Priority A (small parcels) Max. L+W+H: 90cm, (The biggest dimension Max: 60cm). Weight Max: 1kg. Rods cannot be send by Post Airmail (small parcels). Estimated Delivery time is 5-10 working days depending the destination. For USA and longer distance countries delivery time is 15-30 working day. Small parcels that are over 2kg are not acceptable by all countries.
Tackle4all advises that this shipping method should be avoided for orders above €50 since maximum insurance paid is €50. Attention!! Due to Covid-19 this shipping method has big delays
Track your Shipping:
After we send your order you will receive an e-mail with the Tracking Number and a link check it. You can also check your order status at: Tracking
