INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, the product you receive will match the image shown on our website. We make every effort to provide accurate photos of each item, capturing all important details. Please note that, in rare cases, minor variations or changes may happen due to manufacturer updates.
If you have any concerns or specific questions about a product, feel free to reach out to our customer support team before placing your order.
What is the warranty on products that I buy?
Defective Products in Initial Condition:
Upon receiving the package buyer must inform via email within 7 days.
The product must be sent for inspection. Products must be unused and in original undamaged packaging including selling tags
Buyer is responsible for shipping costs.
We may not guarantee free replacement for used products.
If the product is deemed defective we will exchange, issue a gift voucher or refund the payment including returned shipping costs.
IMPRORTANT! Tackle4all reserves the right to deny over priced returned shipping costs.
Warranty applies in accordance to manufacturer policies.
Tackle4all reserves the right to send the product or forward the decision of warranty replacement to the manufacturer.
Warranty unless stated does not apply to products caused by normal wear and tear, for products used commercially or for failures caused by accidents, abuse, alteration, modification, misuse or improper care.
All transport expenses are Buyers responsibility until the product is deemed for warranty replacement. If a product is deemed as warranty replacement all transport expenses will be refunded.
Major Craft Cyprus Warranty Policy:
Major Craft Cyprus, hereinafter called Major Craft, warrants to the original retail purchaser that the Major Craft rod is free from non-conformities in materials and workmanship for a period of one year from the original purchase date given there is proof beyond any reason of a doubt. During this period, Major Craft will, at its option, repair or replace a non-conforming rod with a like or similar rod at no charge to the original retail purchaser except for the cost of packing, insuring and shipping.
This warranty does not cover rod damage or loss resulting from misuse, abuse, intentional breakage, neglect, accident, fire, Act of God, theft, failure to provide reasonable and necessary maintenance, normal wear and tear, alteration, direct, indirect or consequential damages caused by attempted or completed repairs performed by anyone other than Major Craft or its authorized service agent. This warranty does not extend to products which are used for commercial purposes.
Limited Waranty:
After running beyond the term of 1 year warranty, in case of a broken part you can buy the same product by 70% of original MSRP (shipping cost and VAT not included in the price). In that case, please send a mail to info@tackle4all.com before returning a broken rod. For one piece rods, it will be 30% of the value.
The broken rod part that is to be shipped to the authorized Major Craft Retail shop before proceeding with claims. Any suspicion of foul play will result in immediate void of claim.
Major Craft Cyprus reserves the right to amend the above-mentioned warranty at any time without prior notice.
How can I return an item?
If your purchase does not meet your needs for any reason then please inform us via email within 7 days after you receive the package. Products must be unused and in original undamaged packaging including selling tags. Shipping cost of the returned items are byer’s responsibility.
Any custom fees are byer's responsibility.
We will exchange, issue a gift voucher or refund the payment after the products are received by us for inspection.
Will you restock items indicated as “out of stock?”
We do our best to restock popular items as quickly as possible. If an item is marked as “out of stock,” it may be on its way back soon. Availability can depend on our suppliers and demand for the product.
If you’re interested in a specific item, feel free to reach out to our customer service team for an estimated restock date, or you can sign up for notifications on the product page, where available. We’re always happy to help!
Where can I ship my order?
Tackle4all.com offers worldwide shipping, allowing you to place orders virtually anywhere.
Please note that shipping costs depend on the actual weight as well as the volumetric weight of the items and the destination. Delivery times may vary based on your location and the chosen shipping method.
Please refer to our Shipping Information page for detailed information on shipping options and estimated delivery times. If you have any further questions or need assistance, feel free to contact our customer support team.
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