Tackle4all Terms and Conditions
Welcome to Tackle4all Terms & Conditions page.
Return and Warranty Policy:
If your purchase does not meet your needs for any reason then please inform us via email within 7 days after you receive the package. Products must be unused and in original undamaged packaging including selling tags. Shipping cost of the returned items are byer’s responsibility.
The returned package must be filed to your shipping agent as “returned goods” in order not to be charged with customs. We will not accept any package where customs apply.
We will exchange, issue a gift voucher or refund the payment when the products are received by us for inspection. So the conditions for not paying customs is : value must be below €17 and to be send via Postal Services or prepare to pay the price you put with a private courier.
Defective Products in Initial Condition:
Upon receiving the package buyer must inform via email within 7 days.
The product must be sent for inspection. Products must be unused and in original undamaged packaging including selling tags
Buyer is responsible for shipping costs.
We may not guarantee free replacement for used products.
If the product is deemed defective we will exchange, issue a gift voucher or refund the payment including returned shipping costs.
IMPRORTANT! Tackle4all reserves the right to deny over priced returned shipping costs.
Warranty applies in accordance to manufacturer policies.
Tackle4all reserves the right to send the product or forward the decision of warranty replacement to the manufacturer.
Warranty unless stated does not apply to products caused by normal wear and tear, for products used commercially or for failures caused by accidents, abuse, alteration, modification, misuse or improper care.
All transport expenses are Buyers responsibility until the product is deemed for warranty replacement. If a product is deemed as warranty replacement all transport expenses will be refunded.
We offer the most competitive prices!
All prices DO NOT include the 19% VAT TAX Rate which will be applied to all European Union orders. EU orders do not get charged with custom charges and not with their local VAT.We do not apply tax to other countries outside of European Union. However custom charges may apply depending on each country's customs regulation.
Minimum Order Amount is 10.00 Euro.
For all rods we use PVC Tubes for packaging. For the rest items that depends on the order and we choose between carton boxes or PVC tube.
Shipping cost depends on weight. Just add items to shopping cart then go to shopping cart page and press the button "Estimate Shipping", choose your country and press "Update" and you will see the actual shipping cost. No need to register.
Shipping Insurance: Tackle4all will replace or refund any lost or damaged package provided that the shipping method you have chosen is insured. Tackle4all reserves the right to delay replacement or refund until the Shipping Agent confirms package status.
If the package is extremely damaged or opened. Then please do not sign or accept the package. Customer is required to file a complaint form to the shipping agent immediately.
The shipping agent will send the order back to us at no cost of the buyer.
ATTENTION!! We use a very distinctive scotch tape for packaging! So if you receive a packet that has been opened or replaced with regular scoth tape that means something suspicious has gone during transportation! You have the right to inform the shipping agent and check if there something missing or broken! If this is the case please ask to fill a damage/stolen report
Please understand that we cannot be held responsible for any delay caused by shipping agent as it's beyond our control
- Express Private Courier:
We can also send orders with Express Courier. This is usually a next working day delivery except long distance countries which might take up to 3 working days (Custom delays are not included).
- Cyprus Airmail Priority A (Registered):
We also send by Cyprus Airmail Priority A (small parcels) Max. L+W+H: 90cm, (The biggest dimension Max: 60cm). Weight Max: 1kg. Rods cannot be send by Post Airmail (small parcels). Estimated Delivery time is 5-10 working days depending the destination. For USA delivery time is 15-30 working day. Small parcels that are over 2kg are not acceptable by all countries.
Tackle4all advises that this shipping method should be avoided for orders above €50 since maximum insurance paid is €50.
Track your Shipping:
After we send your order you will receive an e-mail with the Tracking Number and a link check it. You can also check your order status at: Tracking